My iPhone says information will be available in 24 hours.

I bought a new device and I was not able to recall my password I went through forgot password steps and end up with a frozen screen. This screen is not going away and not allowing me to re type my password. Please help.


[Edited by Moderator]

Posted on Apr 13, 2022 7:15 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2022 7:38 AM

Try a forced restart.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN)



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My iPhone says information will be available in 24 hours.

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