Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail - no text in the email

Mail only downloads headers and attachments (if any). The text is not present (also happens to some old emails that I could read).

In webmail (Gmail) the email text is present as usual.


thanks

MacBook Pro (2020 and later)

Posted on Apr 13, 2022 8:30 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2022 8:37 AM

ClaudioPero wrote:

Mail only downloads headers and attachments (if any). The text is not present (also happens to some old emails that I could read).
In webmail (Gmail) the email text is present as usual.

thanks


start here—


Open mail app select Mail>Preferences>Privacy disable:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”



Use Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support


6 replies
Question marked as Top-ranking reply

Apr 13, 2022 8:37 AM in response to ClaudioPero

ClaudioPero wrote:

Mail only downloads headers and attachments (if any). The text is not present (also happens to some old emails that I could read).
In webmail (Gmail) the email text is present as usual.

thanks


start here—


Open mail app select Mail>Preferences>Privacy disable:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”



Use Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support


Apr 13, 2022 9:15 AM in response to ClaudioPero

ClaudioPero wrote:

rebuilding still in process, but now the text has reappeared where missing.

does it means I can no longer use the "Protect Mail Activity"?

thanks !


You have to ask yourself—did I ever have an issue prior to these features added..bells and whistles?



If it does not work, and you get no text in your email—I would suggest not using it.

I have seen nothing but trouble in these Apple Support Communities regarding "Protect Mail Activity."

Mail - no text in the email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.