Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

refund

I am requesting a refund from the application, the status says refund but the money has not arrived.

Posted on Apr 13, 2022 12:52 PM

Reply
3 replies

Apr 13, 2022 1:07 PM in response to natcha164

Hello again ~ Take a look at this expert from the link I posted above*


*When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


~Katana-San~

refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.