Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downloaded latest update but won’t install

I downloaded latest update but it won’t install

iPad Air 2, iPadOS 13

Posted on Apr 13, 2022 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2022 11:10 AM

Hello carole107,


Follow the steps from the article If your iPhone, iPad, or iPod touch won't update - Apple Support:


After following the steps that relates to your issue, make note of the steps below if the issue persists:


Remove and download the update again
1. If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
2. Go to Settings > General > [Device name] Storage.
3. Find the update in the list of apps.
4. Tap the update, then tap Delete Update.
5. Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
Update your device using a Mac with macOS Catalina or later
Update your device using a Mac with macOS Mojave or earlier, or a Windows PC



Best Regards.


1 reply
Question marked as Top-ranking reply

Apr 14, 2022 11:10 AM in response to carole107

Hello carole107,


Follow the steps from the article If your iPhone, iPad, or iPod touch won't update - Apple Support:


After following the steps that relates to your issue, make note of the steps below if the issue persists:


Remove and download the update again
1. If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
2. Go to Settings > General > [Device name] Storage.
3. Find the update in the list of apps.
4. Tap the update, then tap Delete Update.
5. Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
Update your device using a Mac with macOS Catalina or later
Update your device using a Mac with macOS Mojave or earlier, or a Windows PC



Best Regards.


Downloaded latest update but won’t install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.