iPhone damage

What do I do if my phone won’t turn on and only the Apple logo appears?

Posted on Apr 14, 2022 5:15 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2022 5:20 AM

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




1 reply
Question marked as Top-ranking reply

Apr 14, 2022 5:20 AM in response to Alana_velez1125

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




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iPhone damage

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