iCloud

You have charged me for icloud for 149 rubles on 13.04.22 and 14.04.22. Please tell me why you charged twice a month if you have to charge 1 time a month.

iPhone SE, iOS 15

Posted on Apr 14, 2022 9:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2022 9:54 AM

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB ot 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your e-mail box.


See this Apple article: If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

 

See this Apple article: Billing and Subscriptions

Subscriptions and Billing - Official Apple Support

View your puchase history,

Cancel your subscription,

Try to Request a refund.



2 replies
Question marked as Top-ranking reply

Apr 14, 2022 9:54 AM in response to AleksandraOtche

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB ot 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your e-mail box.


See this Apple article: If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

 

See this Apple article: Billing and Subscriptions

Subscriptions and Billing - Official Apple Support

View your puchase history,

Cancel your subscription,

Try to Request a refund.



Apr 14, 2022 9:55 AM in response to AleksandraOtche

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB ot 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your e-mail box.


See this Apple article: If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed - Apple Support

 

See this Apple article: Billing and Subscriptions

Subscriptions and Billing - Official Apple Support

View your puchase history,

Cancel your subscription,

Try to Request a refund.



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