You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID with mask not available

I updated my phone and it still doesn’t show the Face ID with mask option. I’ve restarted as well and still nothing.

iPhone XR, iOS 15

Posted on Apr 14, 2022 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2022 12:05 PM

Your iPhone XR does not offer this feature. It is only available on iPhone 12 and later models.


Source: Use Face ID while wearing a mask with iPhone 12 and later.

1 reply

Face ID with mask not available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.