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User profile for user: gurasa
gurasa Author
User level: Level 1
4 points

Cant activate Imessage and Facetime, please help

Hey guys,


Just moved from iPhone 8 to 13 mini. Cant activate imessage and facetime, I've tried every possible solution (airplane mode on/off, restart, logging out/in from iCloud, hard/factory reset, network reset) and it continues saying "waiting for activation." Even went to my sim card operator/carrier looks like issue is on apples end.


PS: Living outside of US and I really need to turn that feature on


Please help :)



Thank you!

iPhone 13 mini, iOS 15

Posted on Apr 14, 2022 12:51 PM

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User profile for user: LD150
LD150
User level: Level 10
91,099 points

Posted on Apr 15, 2022 2:10 AM


If none of that works you should reach out to Apple Support directly. You should be able to reach them here

Contact - Official Apple Support

or phone numbers

Contact Apple for support and service - Apple Support



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3 replies
User profile for user: LD150
LD150
User level: Level 10
91,099 points

Apr 14, 2022 2:20 PM in response to gurasa

The normal routine is on the OLD phone put the SIM back in and

Settings, Messages, Turn off iMessage

Settings, Face Time, Turn off Face Time

If you don't have access to your iPhone, you can  Deregister and Turn Off iMessage - Apple Support


Put the SIM in the NEW phone again and

Settings, Messages, Turn off iMessage

Settings, Face Time, Turn off Face Time

Restart the phone.

Settings, Messages, Turn on iMessage, SMS, MMS

Settings, Face Time, Turn on Face Time

 

See also Problem activating iMessage

See If you can't turn on or sign in to iMessage or FaceTime – Apple Support (UK)






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Cant activate Imessage and Facetime, please help

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