Touchscreen not working, iphone wont connect to itunes

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Touchscreen not working, iphone wont connect to itunes

Hi!

My iphone's touchscreen is not responding. Itunes won't find it when I connect it to my mac.

Also when I get a notification for a text message it does no longer show the name that of that sender that have put into my contacts. Instead it shows the senders number.

It may also be that it doesn't connect to wifi (but I am not 100% sure if it is me that within the recent days turned the wifi off on my phone and forgot to turn it on again.

It's an iphone SE (pretty sure it's a first generation)

I have force restarted my iphone. I have also connected it to my mac and force restarted it while itunes is running but with no luck.

Any suggestions for troubleshooting?

Posted on Apr 14, 2022 1:30 PM

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Answer 1

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LD150

Level 10

91,247 points

Apr 14, 2022 1:57 PM in response to akes256

akes256 wrote:

Also when I get a notification for a text message it does no longer show the name that of that sender that have put into my contacts. Instead it shows the senders number.

Change the number format to international format

+44 7890123456

instead of

07890123456

For the rest of the problems you have tried all the soft remedies so arrange a repair and when it comes back restore your latest backup.

iPhone Repair - Official Apple Support

Or

Contact - Official Apple Support

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Touchscreen not working, iphone wont connect to itunes

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