No sound when getting a new email on iPad

Hi jimkrek,

Wondering if you checked whether "Do Not Disturb" is on.

Apple support have an article online that may help:

NB: For accurate info. choose your iPad OS version at the top of the article.

Change or turn off iPad sounds – Apple Support (AU)

Also,

View and respond to notifications on iPad – Apple Support (AU)

Says:

• How to: Mute notifications for an app: Swipe left on the notification or group of notifications, tap Options, then tap an option to mute the app’s notifications for an hour or a day. This sends them directly to Notification Center and prevents them from appearing on the Lock Screen, playing a sound, lighting up the screen, or presenting a banner.
• To see and hear these notifications again, swipe left on a notification in Notification Center, tap Options, then tap Unmute.

Or

Could there be a focus set ... preventing intrusive sounds ?

Turn a Focus on or off on iPad – Apple Support (AU)

All the best :-)

You're welcome.

Thank you for replying and letting us know !

Glad you solved the problem.

Cheers :-)