Apple Music radio doesn’t’t work
Apple Music radio doesn’t’t work
iPad, iPadOS 15
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Apple Music radio doesn’t’t work
iPad, iPadOS 15
faith185 wrote:
Hello Mouse1111,
In this case, since the same continues after the steps you've tried, it would be best to contact Apple Support. You can reach out from Get Support or using the direct phone number for your region from Contact Apple for support and service.
Take care.
Sure. Thanks
faith185 wrote:
Hello Mouse1111,
In this case, since the same continues after the steps you've tried, it would be best to contact Apple Support. You can reach out from Get Support or using the direct phone number for your region from Contact Apple for support and service.
Take care.
Sure. Thanks
Thanks for that info. Are you using bluetooth headphones or a speaker? It's possible interference is causing the Apple Music app to pause if it loses the Bluetooth connection. Please test with Apple AirPods or with wired headphones.
Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
Thanks.
Mouse1111,
Got it, thanks! Does restarting your iPad seem to help with the issue, even if it's just temporary? If unsure, give that a try with the steps shown here: Restart your iPad - Apple Support
If the issue persists after restarting your iPad, let's also ensure that you device is up-to-date, with the steps in this next resource: Update your iPhone, iPad, or iPod touch - Apple Support
If still having issues with the Apple Music Radio after updating, or if you're iPad is already up-to-date, then based on the information you've provided we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple
Best regards.
Hello Mouse1111,
In this case, since the same continues after the steps you've tried, it would be best to contact Apple Support. You can reach out from Get Support or using the direct phone number for your region from Contact Apple for support and service.
Take care.
Hey Mouse1111,
To aid us in isolating this issue, can you let us know the following?
Some additional details will help us isolate next steps.
Cheers!
Mouse1111,
Thanks for the details. Is the issue occurring when streaming music through Apple Music? Also, are you having an issue with using other apps on the iPad that require the internet? We want to make sure the issue is not caused by the current internet connection on the iPad.
Cheers!
When I try to play a radio, it just pauses every time. I tried on another device and it plays a different song.
I am using the i pad speaker. I tried with headphones and the same result.
No, just the Apple Music radio. Other apps work.
It doesn’t work still after I restarted. I am up to date. The on date is IPadOS 15.5 beta. I am am IPadOS 15.4.
Apple Music radio doesn’t’t work