You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music radio doesn’t’t work

Apple Music radio doesn’t’t work

iPad, iPadOS 15

Posted on Apr 14, 2022 8:42 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2022 6:54 PM

faith185 wrote:

Hello Mouse1111,

In this case, since the same continues after the steps you've tried, it would be best to contact Apple Support. You can reach out from Get Support or using the direct phone number for your region from Contact Apple for support and service.

Take care.

Sure. Thanks


10 replies

Apr 15, 2022 5:47 PM in response to Mouse1111

Mouse1111,


Got it, thanks! Does restarting your iPad seem to help with the issue, even if it's just temporary? If unsure, give that a try with the steps shown here: Restart your iPad - Apple Support


If the issue persists after restarting your iPad, let's also ensure that you device is up-to-date, with the steps in this next resource: Update your iPhone, iPad, or iPod touch - Apple Support


If still having issues with the Apple Music Radio after updating, or if you're iPad is already up-to-date, then based on the information you've provided we'd recommend reaching out to Apple Support directly from this link here: Get Support - Apple


Best regards.


Apr 15, 2022 2:56 PM in response to Mouse1111

Hey Mouse1111,


To aid us in isolating this issue, can you let us know the following?

  • What happens when you try to play a radio station from Apple Music?
  • Do you receive any specific error?
  • Is this specifically on your iPad? Or if you have other devices, are they also unable to play radio stations?


Some additional details will help us isolate next steps.


Cheers!

Apple Music radio doesn’t’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.