You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sunny_nat Author

Level 1

4 points

My IPad Mini 4 won’t turn off

My iPad mini 4 won’t turn off but when I use the power button to turn it on, my iPad turns on. My iPad is 7 years old, is this problem due to the age? I have other problems like the touchscreen not working and the home button coming out.

Posted on Apr 14, 2022 9:01 PM

Top-ranking reply

Zedairder

Level 4

1,116 points

Posted on Apr 15, 2022 9:16 AM

Hello sunny_nat,

Try force restarting your device.

For an iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until your iPad restarts.

For an iPad with a Home button: Press and hold both the top (or side) button and the Home button until you see the Apple logo.

View in context

My IPad Mini 4 won’t turn off

Similar questions