Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Face ID is not working anymore

My Face ID is not working anymore

Posted on Apr 14, 2022 11:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2022 12:55 AM

Hello!


Have you tried the following:


1) Updated to the latest version of iOS?

Settings -> General -> Software Update


2) Have you looked at your Face ID Settings?

Settings, then tap Face ID & Passcode. Make sure that Face ID is set up and the features you’re trying to use Face ID with are turned on.


Also, make sure nothing is covering your camera.


Once you have tried those steps you can then Restart your iPhone – Apple Support (UK)


If your Face ID still does not work, then contact Apple.


Cheers!


4




1 reply
Question marked as Top-ranking reply

Apr 15, 2022 12:55 AM in response to Littlesammy123

Hello!


Have you tried the following:


1) Updated to the latest version of iOS?

Settings -> General -> Software Update


2) Have you looked at your Face ID Settings?

Settings, then tap Face ID & Passcode. Make sure that Face ID is set up and the features you’re trying to use Face ID with are turned on.


Also, make sure nothing is covering your camera.


Once you have tried those steps you can then Restart your iPhone – Apple Support (UK)


If your Face ID still does not work, then contact Apple.


Cheers!


4




My Face ID is not working anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.