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iPhone 13 cannot connect to MacBook Air M1/MacBook Pro M1 by MFi cable

My iPhone 13, MacBook Air M1 and MacBook Pro M1, all with the latest iOS(15.4.1)/macOS(12.3.1), with MFi USB-C cable, but the iPhone cannot connect to the MacBooks, iPhone's name can be identified and can be ejected in Finder, but a pop-up window says that "The contents of the iPhone "XXXX" could not be read. Click Restore to restore this iPhone to factory settings." I went through all the related articles from Apple Support, conduct all the suggestions, even change another MFi cable, and tried with lightning-USB-A cable with USB-A to USB-C adapter, but still unable to make the connection. It that I can only send my iPhone for inspection?


Thank you!

Posted on Apr 15, 2022 12:40 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2022 12:43 PM

Click on the Get Support link at the top right of this page to start the service process. Prior to doing so try the cable that came with your iPhone.

2 replies

iPhone 13 cannot connect to MacBook Air M1/MacBook Pro M1 by MFi cable

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