sim card

so my phone plan was on xfinity mobile and had to transfer it to verizion they gave us a new sim to put in my phone however now when i turn on my phone to finish the transfer process it says " the sim card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server"

iPhone 11, iOS 15

Posted on Apr 15, 2022 6:52 PM

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Posted on Apr 15, 2022 6:53 PM

Your iPhone is locked on to the Carrier.


Carrier Lock:- Request your iPhone’s original Carrier to unlock your iPhone and if they agree and do it, then you may know the further process here --> How to unlock your iPhone for use with a different carrier ...

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sim card

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