Why does my iPad say storage is full when I have 19GB used out of 32GB?

My iPad says my storage is full, so I did what was shown on similar questions and deleted apps reducing the used amount to 19GB out of 32GB. I then tried a hard reset but it still says my storage is full. What else can I do?

Posted on Apr 15, 2022 8:14 PM

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6 replies

Apr 16, 2022 3:20 PM in response to Steve1954T

i can tell you EXACTLY why.


A 32 GBs storage iPad starts out with approx 30 GBs.,after initial internal flash drive formatting.

Minus approx. 6.5 GBs for iOS/iPadOS leaves between 23-24 GBs.

Minus 3-6GBs, for iOS/iPadOS system operational reserve, that MUST BE MAINTAINED AT ALL TIMES, to ensure/insure normal, expected operation of iOS/iPad OS, leaves approx. between 18-20 GBs of actual, usable data storage space.


Even with 20 GBs of actual, usable internal data storage space in an Apple iOS/iPadOS device,

a 32 GBs data storage devices are, now, more quickly, becoming the “new” low storage 16 GBs internal data storage space devices, today, a 32 GBs Apple iOS/iPadOS device has 3-4 times the internal data storage space of older base model, low internal data storage,16 GBs. internal data storage Apple iOS/iPadOS devices.


In reality and in use, in 2021, a 32 GBs internal data storage device is kind of a joke and of limited usefulness, when up to 2TB of internal data storage ( approx. 1.8 TBs or usable internal data storage ) portable tablet devices exist today.


Apple just put an end to 32 GBs devices, in September 2021, with the base model iPad now offering 64 GBs of internal data storage ( approx. 50 GBs of actual, usable internal data storage ), which, for a few more years, anyways, has enough storage to make an iPad useful for longer period of time before data storage fills up.


Purchasing a low storage Apple device, to save on the cost of the device, is a false economy.


Apr 16, 2022 3:24 PM in response to Steve1954T

If you need additional internal iPad data storage there are ONLY two things to do.

Purchase a larger data storage capacity iPad OR backup, then remove, stuff off of your existing iPad.



If you need to free up free, internal data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud ( you may need to pay for additional, monthly storage space ) or by connecting your iDevice to a computer running the latest iTunes or, if a newer Mac with a much newer macOS, use the macOS Finder to do the device backup and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, BOX, DropBox, Amazon Cloud Drive, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).

In addition, uninstall any games that appear to be using a sizable chunk of your iPad's internal storage, as well!


( A disclaimer to the immediate advice above. )

If you own a 7-10-year old iPad, you SHOULD ONLY delete apps that you have ever seldom used or no longer use as there is NO WAY now, from 2020 onward, to retrieve these old apps from the iOS App Store, any longer.

( Third party iOS app developers have permanently removed all of their older, legacy apps from Apple's iOS App Store servers forever!

There are, VIRTUALLY, NO more older, useful, popular, third party apps for over 8-10-year old iOS devices, any longer! )



Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/photos-images/eBooks/

eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later, it’s now called iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, for older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.



ALL iOS/iPadOS devices need to maintain, at the very least, a minimum of between 3-6 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iOS device running iOS/iPadOS.



If not all of this solves your iPad storage issues, your ONLY other option is to do a complete backup, erase and restore of your iPad model.


How to back up your iPhone, iPad, and iPod touch - Apple Support


How to factory reset your iPhone, iPad, or iPod touch - Apple Support


Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support



Good Luck to You!


Apr 16, 2022 2:18 PM in response to Steve1954T

Hello Steve1954T,


We know how important storage is and we'd be happy to help. What's the exact message you're receiving regarding your storage? Is it referring to your device or to iCloud Storage?


What's the difference between device storage and iCloud storage? - Apple Support (PH)


Let us know the amount shown available for iCloud and we'll continue looking for possible solutions.


Best regards.

Apr 21, 2022 9:21 AM in response to MichelPM

Thanks for your help and advice, MichaelPM. I realise the iCloud does little to free up internal storage and my latest comment is just a reply to Missy5937, Community Specialist.


I have already tried the actions you suggest and got down to having approximately 12GB storage freed up, and as my iPad continues to operate normally, apart from the odd annoying storage full message, I suspect I will just have to live with this.




From what you say, and from comments by people raising the same issue in the past, I will be more careful when the time comes to replace this iPad and go for as much storage as I can afford, rather than saving some money. Although the cynic in me says I am just doing what the likes of Apple and others want anyway - spending more money with them. Ah well…….

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Why does my iPad say storage is full when I have 19GB used out of 32GB?

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