Recent Call logs does not sync in same Apple ID

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Level 1

4 points

Recent Call logs does not sync in same Apple ID

I have 4 office staff using same Apple ID in their iPhones, I want them to sync all call history between all phones for proper follow up customers but it is not happening please help all 4 has iCloud Drive ON and Contacts ON still unable to sync recent call logs

Posted on Apr 15, 2022 8:15 PM

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Answer 1

SravanKrA

Level 10

440,480 points

Apr 15, 2022 8:25 PM in response to Afzaleng

Have you tried the following?

You can use iPhone Cellular Calls with any Mac, iPhone, iPad or iPod touch that meets the Continuity system requirements. It works when your devices are near each other and set up as follows:

Each device is signed in to iCloud with the same Apple ID.
Each device is signed in to FaceTime with the same Apple ID.
Each device has Wi-Fi turned on.
Each device is connected to the same network using Wi-Fi or Ethernet.
On your iPhone, go to Settings > Phone > Calls on Other Devices, then turn on Allow Calls on Other Devices.
On your iPad or iPod touch, go to Settings > FaceTime, then turn on Calls from iPhone.
On your Mac, open the FaceTime app, then choose FaceTime > Preferences. Click Settings, then select Calls From iPhone.

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Answer 2

Afzaleng Author

Level 1

4 points

Apr 15, 2022 8:51 PM in response to SravanKrA

Yes each device is signed to same apple id, getting error and unable to sign in to facetime, yes all wifi turned ON, no ipad or ipod or Mac currently with me

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Answer 3

Afzaleng Author

Level 1

4 points

Apr 21, 2022 6:10 AM in response to SravanKrA

The call history syncs but there is a delay in syncing even if it is in same Wi-Fi, is there anyway to sync immediately, please advice.

waiting for your reply

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Recent Call logs does not sync in same Apple ID

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