Startup setup problem

Dear Apple,

I have apple 6s, I am legal user of this phone. when I doing startup setup but show "update to active". What can i do? Please help me.

iPhone 6s, 14

Posted on Apr 15, 2022 10:32 PM

Top-ranking reply

Iafeef

Level 7

26,901 points

Posted on Apr 16, 2022 1:21 AM

Hey there,

See ☞ If you can't activate your iPhone - Apple Support

View in context

Similar questions

New iPhone 12 pro max startup New iPhone 12 pro max startup
154 1
software update So, I did software for my i phone 7, but before that, I removed my apple account from the setting. After my phone finishes the software, I can't open it because it asks to do an update before. so, I cannot either start the phone for an update from the setting or update before restart. it asks to contact apple/support Please help me
269 1
Configurator could not perfor the requested action because "iPhone" is not booted Hi, I got an iPhone 13 Pro, which I am currently trying to enroll with Apple Configurator 2. But I keep getting an error message, saying that the iPhone is not booted. However it is in the middle of compeleting the enrollment (Apple logo + progressbar on the screen). This is but 1 of many iPhone/iPads I have enrolled. But it has only been an issue with the newer models released with iPhone 13. Here I do include the variations and the iPhone SE 3rd gen. If I try and grab an older model e.g. iPhone 7, I get the same result. I know there has been some updates that would require an Apple administrator to approve the new terms and agreements in the business manager. I already approved this. I have attached a screenshot of the error message. Quick overview of the setup: Intune and Apple Business Manager tokens are valid. MacOS 11.6.2 on the device enrolling from MacBook Air from 2011. Using original Apple USB to Lightning cable for enrollment Apple Configurator version 2.15.1 Any idea how to get rid of this error message?
3312 2

1 reply

Top-ranking reply

Iafeef

Level 7

26,901 points

Apr 16, 2022 1:21 AM in response to litondas1977

Hey there,

See ☞ If you can't activate your iPhone - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Startup setup problem

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up