My mother updated iOS on her phone, created new password then forgot it. Her iPad is still working with old password. She does not have a Mac computer. Is there any way to recover or reset her phone password using her iPad? Or do we need to erase everything and start over.
Your mother can perform the following from her iPhone:
Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
Your mother can perform the following from her iPhone:
Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
Then see this Apple article: What to do after you change your Apple ID or password
What to do after you change your Apple ID or password - Apple Support
Thanks for the reply, will try!
Can you reset iPhone password using your iPad
