iPhone volume decreasing on its own

When I am listening to music, playing a game with sound, watching a video, or having sound be used by any app (SiriusXM, tik tok, etc) the sound has randomly been decreasing like it does when I would get a text message notification or something, but there is no notification that comes through, and then the music/sound comes back to where is was. Any ideas on how to solve this issue?



[Re-Titled by Moderator]


iPhone XS

Posted on Apr 16, 2022 1:03 PM

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Posted on Sep 11, 2022 2:14 PM

I had this same issue and found that it was being caused by a specific app. I have the Dexcom app and, even though I had notifications all turned off, it was still somehow trying to alert me with blood sugar notifications. You may need to delete apps one by one to try to see which one may be causing the issue.

128 replies

Apr 18, 2022 6:34 AM in response to Bkush04

Hello Bkush04,


Have you had a chance to power cycle the iPhone? Here are the steps: press and hold the side button until "Power Off" appears. Drag the slider, then wait 30 seconds for your device to turn off. While simple, this can refresh the iOS, apps and connections. More information is available here:  Restart your iPhone - Apple Support


Do you hear a sound when you receive a message, email or other items? We want to see if some notifications are working as they should.


Are you able to determine if any app had activity that caused the reaction as if a notification was received?


Isolating the issue to the correct app will help find a solution.


Have a good day.

Sep 21, 2022 4:47 PM in response to ysavchyn

Agree. I had an app called Dexcom for blood sugar management. Even with notifications turned off, it kept sending those “ghost notifications” you so aptly called. I deleted the app, problem solved. Apple had no idea what to do and they SWORE it had to do with spatial audio and even got annoyed when I told them that wasn’t it. I would urge anyone with this issue to try and delete apps like the one I mentioned and see if it solves the issue.

Feb 12, 2023 12:13 AM in response to Bkush04

Okay, hear me out please, because this is something that kept happening to me. On at least one song (Spiritbox's "The Summit" between 50-55 sec in). At the same spot. Every bleeping time.


Could it be the equalizer settings you're using? I had mine on "Late Night," which was causing the problem. Bluetooth, wired headphones, anything. It was only on my iPhone 13, as well. No problems on iMac nor iPad. Trying to eliminate possibilities, it finally hit me that the only thing different between it and the other things was the EQ had been set. Just turned the EQ setting off and that fixed the problem. At least for me.


Settings -> (Apple) Music -> EQ ->None/off


I'm assuming Apple Music because the icon is the same as Apple Music. I was also not having problems with drops on YouTube Music.

Sep 16, 2022 12:05 AM in response to TryThis101

This was a good tip.


Issue followed me to iOS 16.


I removed a few apps I wasn't using anymore, but still had a lot of infrequent use apps I wanted to keep.


So I went through Settings, and for almost all the apps (besides my ~10 most frequently used ones), disabled "Background App Refresh" and "Cellular Data" for any of them that had those settings available.


Since doing that I haven't had an audio brownout in 2 days (and several hours of listening). Hoping that's got it, and if I re-enable those settings as/when I need to for low use apps, eventually might work out which one is causing it.


Hopefully someone else can give that a try and see if it solves the problem for them.

Sep 17, 2022 2:41 AM in response to Bkush04

Hello, I also faced this issue on my iPhone 13 pro, this issue makes sound silencer in random moment on AirPods, iPhone speakers, any device connected, no matter, also if silence mode switcher is on. As all mentioned here it takes 10-15 seconds and then sound level returns back.

What I did, firstly checked that all notifications had notification banner turned on, but it didn’t help.

Then just disabled at all notifications from all applications except some important. And this issue disappeared totally, so, some of applications generate ghost notifications. Please, try and reply then on this message if it helped in your case.

Sep 28, 2022 2:13 PM in response to jdelapen

I’ve done two things that seems to have worked:


  1. Restart your iPhone: turn your iPhone off and wait for at least 30 seconds, then restart your phone. I do this before charging my phone.
  2. Reinstall iOS: I downloaded the ipsw file of the iOS version on my phone and reinstalled it. A re-install, as opposed to a restore, will keep all your data on your iPhone.


I’ve only reinstalled iOS only once but continue to restart my iPhone before charging. I’ve been doing this for about a week and haven’t seen the issue in question since.


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iPhone volume decreasing on its own

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