iPhone volume decreasing on its own

When I am listening to music, playing a game with sound, watching a video, or having sound be used by any app (SiriusXM, tik tok, etc) the sound has randomly been decreasing like it does when I would get a text message notification or something, but there is no notification that comes through, and then the music/sound comes back to where is was. Any ideas on how to solve this issue?



[Re-Titled by Moderator]


iPhone XS

Posted on Apr 16, 2022 1:03 PM

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Question marked as Top-ranking reply

Posted on Apr 17, 2022 10:21 AM

Hi Bkush04,


As the sound gets lower as if you received a notification, but you don't see anything, could you have a notification that doesn't have an alert? When you go to Settings > Notifications, for an app, you can have Lock Screen, Notification Center, and Banners turned off but still have Sound turned on. You can double check any app that doesn't show notifications are turned off and that doesn't have these features turned on. Check out Use notifications on your iPhone, iPad, and iPod touch for more information.


Another thing to check is the output device. Does this happen when connected to multiple devices, such as using your speaker or connecting to a Bluetooth headphone. If it only happens when connected to one output type, see if that output has settings that could be causing this.


Hope this helps.


Have a good day.



128 replies

Sep 28, 2022 2:13 PM in response to jdelapen

I’ve done two things that seems to have worked:


  1. Restart your iPhone: turn your iPhone off and wait for at least 30 seconds, then restart your phone. I do this before charging my phone.
  2. Reinstall iOS: I downloaded the ipsw file of the iOS version on my phone and reinstalled it. A re-install, as opposed to a restore, will keep all your data on your iPhone.


I’ve only reinstalled iOS only once but continue to restart my iPhone before charging. I’ve been doing this for about a week and haven’t seen the issue in question since.


Dec 3, 2022 8:43 AM in response to AppleConsumer

Me too! I also having this problem right now. But, in my case, I using iPad Pro 2021.

So, as you know, iPad Pro 2021 released with USB-C port. I brought several option for solving this problem.


First, I bought an Apple 3.5mm Jack to USB-C adapter, and after several hours by pluging it in. The volume on my iPad decreasing on it's own. And I change the hearing device (my JBL T110 In-ear earphone) to over-ear headphone immediately. Unfortunately, my iPad need some times to insttal the headphone driver. But it had a very bad bad bad sound quality.


Second, I bought a USB-C in-ear eaprhone. It's solve the problem, but the sound quality is very bad and it has low volume output.


The third one, I bought an adapter, it was Ugreen USB-C female to Lightning male (Model : 70953). It has a great sound quality, and also solve the problem. Now, I am using original Apple wired earpods with this adapter. A little big and heavy for mobility, but it works perfectly fine without decreasing sound volume again.


So, in my opinion, maybe it is the connection problems, to any device that connect to your iPhone, which is wired or wireless. You can try to disconnect them (or uninstall them if necessary) and then try to connect it again.


Also you need to turn off this function (if you use iPhone or iPad with FaceID), see photo below.


Edit : I hope this will help you :)

May 2, 2023 11:16 AM in response to jean0886

You're safe to update to 15.7.5 at least.


I found a potential solution that seems to still be working for me. I went into sounds and haptics in the settings app, then toggled the play haptics for both ring and silent mode to off and also the System Haptics setting. I also went into Headphone Safety and turned on the reduce loud sounds. I then turned my phone off and then back on again. I enabled the settings again after turning back on and everything seems to work okay. It appears some settings bug was causing the issue for me at least.


@briley148 I don't think that Snapchat has anything to do with this topic

Aug 22, 2022 10:29 AM in response to vbarcelop

I agree with you vbarcelop. It always happens in the same specific places, even with location services turned off, so I think is somewhat related to base station hand off. Not all hand offs from one base station to another, but only some specific ones. That's why the problem always shows up in the same location. Sometimes a change from 4G to 5G or the other way around is involved exactly at the same time when the iPhone lowers the volume for 20 seconds and then comes up again. Now I am running iOS 15.6.1 and the bug is still there... Very annoying!!!

Sep 14, 2022 9:30 PM in response to jdelapen

I don’t want to declare an early victory, but it looks like the bug is not present on iOS16.  I upgraded yesterday and today the

problem didn’t show up, even on the places where I know the bug was triggered on the previous firmware.  I will keep my

fingers crossed, but at least is a good start… If you also have this problem, my suggestion is to give iOS16 a try.

Dec 3, 2022 8:43 AM in response to Bkush04

Me too! I also having this problem right now. But, in my case, I using iPad Pro 2021.

So, as you know, iPad Pro 2021 released with USB-C port. I brought several option for solving this problem.


First, I bought an Apple 3.5mm Jack to USB-C adapter, and after several hours by pluging it in. The volume on my iPad decreasing on it's own. And I change the hearing device (my JBL T110 In-ear earphone) to over-ear headphone immediately. Unfortunately, my iPad need some times to insttal the headphone driver. But it had a very bad bad bad sound quality.


Second, I bought a USB-C in-ear eaprhone. It's solve the problem, but the sound quality is very bad and it has low volume output.


The third one, I bought an adapter, it was Ugreen USB-C female to Lightning male (Model : 70953). It has a great sound quality, and also solve the problem. Now, I am using original Apple wired earpods with this adapter. A little big and heavy for mobility, but it works perfectly fine without decreasing sound volume again.


So, in my opinion, maybe it is the connection problems, to any device that connect to your iPhone, which is wired or wireless. You can try to disconnect them (or uninstall them if necessary) and then try to connect it again.


Also you need to turn off this function (if you use iPhone with FaceID), see photo below.


Edit : I hope this will help you.

Jun 19, 2022 2:18 AM in response to Meggrz84

I've got the same issue on an iPhone 11 on 15.6 (though issue has been around for several updates).


Audio volume decreases for ~15 seconds and then increases again. There are no visible notifications that correlate, and no audio ding/sound besides the volume being dampened.


Happens when playing via Spotify, Music or Podcasts, and with no interaction with the device. Device is usually in my pocket with bluetooth earbuds, or connected to carplay and in a cupholder.


Sometimes will happen a couple of times in a short window (like twice in 10-15 minutes), other times 45mins to an hour between events.


Only thing I can think of is an app that is generating events, but without anything showing in the notification center or it playing a sound - very hard to debug short of disabling push for all my apps and slowly re-enabling them. I've just done that for all but a handful of the apps I use the most, will see if that helps.

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iPhone volume decreasing on its own

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