Activation lock
I bought a phone second hand and the previous owner isnt taking the activation lock off. what do i do?
iPhone 7
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought a phone second hand and the previous owner isnt taking the activation lock off. what do i do?
iPhone 7
return it you have been cheated
the activation lock is not really on the ios device it's a
theft protection measure on apples servers
it needs to be removed How to remove Activation Lock - Apple Support
if you don't know your appleID Recover Your Apple ID - Apple
if that does not help you then you need the assistance of apple
Additional Support - Activation Lock (apple.com) and or
Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple
return it you have been cheated
the activation lock is not really on the ios device it's a
theft protection measure on apples servers
it needs to be removed How to remove Activation Lock - Apple Support
if you don't know your appleID Recover Your Apple ID - Apple
if that does not help you then you need the assistance of apple
Additional Support - Activation Lock (apple.com) and or
Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple
Activation lock