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iPhone X after update 15.4.1 screen unresponsive

Can anyone fix this? I've tried rebooting and restoring.



iPhone X

Posted on Apr 17, 2022 12:40 AM

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Question marked as Best reply

Posted on Apr 17, 2022 1:32 AM

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that doesn’t help, then follow these steps to enter Recovery Mode.


Need more help?

2 replies
Question marked as Best reply

Apr 17, 2022 1:32 AM in response to PyramidPete

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that doesn’t help, then follow these steps to enter Recovery Mode.


Need more help?

iPhone X after update 15.4.1 screen unresponsive

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