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User profile for user: tashia178
tashia178 Author
User level: Level 1
6 points

Apple Music family sharing

Hi


I’ve added my sister to Apple Music with my Apple Music (I’ve got the family sharing) but in her music app it says Cannot Connect?



Posted on Apr 17, 2022 9:28 AM

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User profile for user: javaliga
javaliga
User level: Level 10
119,869 points

Posted on Apr 17, 2022 2:33 PM

If you both followed all the steps in:

Set up Family Sharing - Apple Support

Get an Apple Music family subscription - Apple Support

then she might be able to fix her issue by turning Sync Library off for all of her devices, then turning it back on again.  Learn how.


Also see:

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


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User profile for user: javaliga
javaliga
User level: Level 10
119,869 points

Apr 17, 2022 2:33 PM in response to tashia178

If you both followed all the steps in:

Set up Family Sharing - Apple Support

Get an Apple Music family subscription - Apple Support

then she might be able to fix her issue by turning Sync Library off for all of her devices, then turning it back on again.  Learn how.


Also see:

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


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Apple Music family sharing

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