I received an email that my credit has been used to purchase a movie that I did not authorize.
I received an email that my credit has been used to purchase a movie that I did not authorize. What should I do?
I received an email that my credit has been used to purchase a movie that I did not authorize. What should I do?
If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
If it is a real charge, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support or go to Subscriptions and Billing - Official Apple Support
If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
If it is a real charge, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support or go to Subscriptions and Billing - Official Apple Support
I received an email that my credit has been used to purchase a movie that I did not authorize.