I cannot find the “Clock” app for their watch? Where did the move it to? I have a family member with a watch set up with Family set up. They want their watch to display 12 hr time, but I cannot find how to do this. When I Open the Apple Watch app there is no clock app available for their watch. Where is it for them?
Apple Watch Series 7
Paratrp27,
Thanks for those details. If Screen Time is enabled on the family member's Apple Watch , let's verify that it is temporarily turned off. Then, see if you're able to access "Clock" within the Watch app on the iPhone to turn off the 24-Hour Time format.
If that doesn't help, we suggest to have the family organizer or parent/guardian in Family Sharing to unpair the Apple Watch and to re-pair it again. Here's how to perform each step:
We look forward to hearing back from you with an update.
Best regards.
Paratrp27,
Thanks for those details. If Screen Time is enabled on the family member's Apple Watch , let's verify that it is temporarily turned off. Then, see if you're able to access "Clock" within the Watch app on the iPhone to turn off the 24-Hour Time format.
If that doesn't help, we suggest to have the family organizer or parent/guardian in Family Sharing to unpair the Apple Watch and to re-pair it again. Here's how to perform each step:
We look forward to hearing back from you with an update.
Best regards.
This does not answer my question at all. I did not ask how to change the watch face. I asked how to change the time display from 24 hrs to 12 hours on a watch that was set up using family set up. There is no clock app inside the Apple Watch app for them like there is for me, so how do I change that setting on their watch??
That does not work. The watch was set up using family set up. When I select my watch, you can see on the first photo the option to select clock is visible. When I select her watch you can see in the second photo that no clock app is visable, it’s just not there along with many other things such as calendar. So in cases like this, where the watch was set up using family set up, where do they go to change the clock to 12 hour?? Thanks.
We appreciate that update, Paratrp27!
We're glad to hear you were able to get the time format changed on her watch.
It was a pleasure working with you!
Have a wonderful day.
Hello Paratrp27,
Thanks for clarifying. To change the time format, go into the Watch app on the phone the watch was set up with > select All Watches > choose the watch you want to change the settings on.
Once you've selected the watch, go to Clock, then turn off the 24-Hour Time setting.
Cheers!
The watch was not on screen time. I did unpair and pair the watch again. There was still no option to select clock on my iPhone for her watch as you mentioned but this time she could select clock under the settings on her Apple Watch itself and make the required change from 24 to 12 hours. Thanks.
Hey Paratrp27,
Thank you for using Apple Support Communities!
To change the watch face, use these steps on the Apple Watch:
Change the watch face on your Apple Watch - Apple Support
Cheers!
How do you change the time from 24hrs to 12 hrs on Apple Watch set up using Family set up?
