Apple keeps canceling my order.

I’ve tried placing an order online since April 13th and since then, my orders keep getting canceled. Apple support has been of no help as they keep transferring me back and forth to sales and customer service and I’m helpless now. The nearest Apple stores don’t have the IPhone I need in stock so the first order I placed was in store but through their online website. Overnight, the order was cancelled. I call Apple Support and they tell me they don’t know the reason behind the cancellation and for me to try again. I place an order again, and this time I get a message saying “you have reached the maximum number of attempts, please change your payment method”. I change the payment method and the same message pops up again.

I call Apple support again, get transferred to different people back and forth and they tell me they still can’t give me an answer as to why it’s being canceled and to call my bank and see if it roots from their side. I call my bank and they say there is no problem from their side and that the transaction was approved, deducted and refunded. Apple support then tells me to change my Apple ID and order again, I do it and the order has, yet again, been canceled.

I have so far changed Apple IDs, credit cards, IP addresses and have had Apple agents try to process this purchase over the phone and in person. I’m paying half with an Apple gift card and half through my credit card and I have also asked them to transfer my gift card to another gift card to see if the gift card was the problem; it wasn’t, order was still canceled.

Apple Supports customer service has been ridiculously useless and ineffectual and I have tried everything so far with no one helping me on what to do. I’ve talked to 10 different people including supervisors, admins and customer support agents and the best answer I’ve gotten is to wait until inventory comes in to an Apple store nearby and to go grab it in person. That can take weeks according to my Apple store and I don’t wanna wait that long.

This is so frustrating because I would’ve gotten the phone by now if my initial order went through, I’m so irritated and don’t know what to do now. They can’t tell me the cause for cancellation so how am I suppose to move Forward/ find a solution? Does anyone know who I can contact?someone who could actually help me figure out what to do.. I’ve done everything from my side!!!!