The card did not arrive

I applied for a card. But I haven't received my card yet.

I can see the card online. but I don't have a real card.

When will the card come to me?

Posted on Apr 17, 2022 10:07 PM

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Question marked as Top-ranking reply

Posted on Apr 18, 2022 9:43 AM

Did you receive a tracking number? Have you followed up on the shipping with the shipping service? Most Apple Card’s get shipped FedEx, but in any case following up with the support team for the shipper is the best course. The shipper has to mark the shipment lost before a replacement can be ordered.


If you haven’t requested the physical titanium card be shipped to you, you must do that first. Here is a link to a support article on how to request the card,


Request and activate a titanium Apple Card - Apple Support


5 replies
Question marked as Top-ranking reply

Apr 18, 2022 9:43 AM in response to hae98

Did you receive a tracking number? Have you followed up on the shipping with the shipping service? Most Apple Card’s get shipped FedEx, but in any case following up with the support team for the shipper is the best course. The shipper has to mark the shipment lost before a replacement can be ordered.


If you haven’t requested the physical titanium card be shipped to you, you must do that first. Here is a link to a support article on how to request the card,


Request and activate a titanium Apple Card - Apple Support


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The card did not arrive

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