Reminders Subtasks and Managed Apple IDs?

Question

Reminders Subtasks and Managed Apple IDs?

I can use subtasks in Reminders on my iPhone with my personal Apple ID no problem. On my iPad and MacBook (both signed into a Managed Apple ID), it seems that subtasks do not work. When I alt-click a task the indent options are grayed out and I can't use the ⌘ ] keyboard shortcut either.

I have verified that Reminders is connected to iCloud. I am running the latest iOS and OS on all devices. Seems like flags and tags are also not working.

These are features our students and teachers would love to use. Can someone point me in the right direction or verify whether or not this is related to managed IDs?

MacBook Air 13″, macOS 12.3

Posted on Apr 18, 2022 7:52 AM

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Answer 1

Apr 19, 2022 12:58 PM in response to ASTRO24

On iPad (7th gen running 15.4.1) in Reminders, when I add a new reminder, these are the options when I tap the i:

I am signed into iCloud on that device with a managed Apple ID.

On my phone I am signed into my personal Apple ID. For the lists I have associated with that ID, I see Tags, Flag, Subtasks, and add image as options. I do not see those options on lists that are associated with my Managed ID.

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Answer 2

justin_900

Community Specialist

Apr 19, 2022 1:03 PM in response to pi-rates_AstTechDir

Hello pi-rates_AstTechDir,

Welcome to Apple Support Communities!

It sounds like you've isolated the issue to being related to your managed Apple ID.

Since you're taking the correct steps but the issue remains, please reach out to Apple Support directly for further assistance: Get Support

We appreciate you working with us.

Cheers!

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Answer 3

ASTRO24

Community Specialist

Apr 19, 2022 9:55 AM in response to pi-rates_AstTechDir

Hi pi-rates_AstTechDir,

To create a subtasks in Reminders on an iPad:

Open Reminders app
Type in a new reminder as your primary task
Tap the “i” to the right of the task
Tap the “i” to the right of the task
Create desired subtasks

If you're performing these steps, but still unable to create it, please provide more information on what happens.

To create a subtasks on a Mac in Reminders, review Add subtasks to reminders on Mac.

Regards.

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Reminders Subtasks and Managed Apple IDs?

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