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My phone went to security lock out one morning and i hadnt put the code in numerous times. I was advised someone may have tried to access my icloud account so we changed the password. We cant get into this phone now unless we press factory reset.. will we loose all the photos or will tehy be on the cloud? i have access to the cloud now on a pc but am reluctant to factory reset incase the photos are gone? Can anyone help or advise please
iPhone XR, iOS 15
Try with Account recovery if possible, see the following Apple articles:
Set up an account recovery contact
Set up an account recovery contact - Apple Support
How to use account recovery when you can’t reset your Apple ID password
How to use account recovery when you can’t reset your Apple ID password - Apple Support
Help a friend or family member as their account recovery contact
Help a friend or family member as their account recovery contact - Apple Support (IN)
How to generate a recovery key
Try with Account recovery if possible, see the following Apple articles:
Set up an account recovery contact
Set up an account recovery contact - Apple Support
How to use account recovery when you can’t reset your Apple ID password
How to use account recovery when you can’t reset your Apple ID password - Apple Support
Help a friend or family member as their account recovery contact
Help a friend or family member as their account recovery contact - Apple Support (IN)
How to generate a recovery key
security lockout
