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why has my phone button stopped working

So my phones home button has stopped working entirely and this was before I shattered my screen so I really can’t use it now but I wanted to know if anybody knew why this had previously happened before I shattered it

iPhone 6s, iOS 14

Posted on Apr 18, 2022 9:37 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2022 10:32 PM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple


1 reply
Question marked as Top-ranking reply

Apr 18, 2022 10:32 PM in response to iPhoneguy220

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple


why has my phone button stopped working

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