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Level 1

4 points

sleep stages not tracking

Have turned phone and watch off and on a few times, but sleep data is not tracking from watch

Posted on Apr 19, 2022 6:07 AM

Top-ranking reply

Community Specialist

Posted on Apr 20, 2022 7:47 AM

Hey fariha16,

Do you have a sleep schedule set up in the Sleep app? That is one of the requirements to receive sleep data:

We also recommend checking to make sure you have Wrist Detection enabled in the Watch app on your iPhone by going to Passcode > Wrist Detection.

If those settings are correct, the next step is to reach out to Apple Support directly for a closer look: Contact - Official Apple Support

Take care.

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