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rjhbo218 Author

Level 1

4 points

I see my purchase in the purchase history section, but the app still wont open up. Why is that?

I see my purchase in the purchase history section, but the app still won't open up. Why is that?

iPhone 11

Posted on Apr 19, 2022 2:55 PM

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Top-ranking reply

Level 10

149,478 points

Posted on Apr 19, 2022 3:20 PM

The app has to be installed on your iPhone for it to be opened and run. If the app is not on your iPhone and cannot be installed then check with the developer to see whether it has been updated to run with the current version of iOS that is on your iPhone.

Axel F.

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Top-ranking reply

Level 10

149,478 points

Apr 19, 2022 3:20 PM in response to rjhbo218

The app has to be installed on your iPhone for it to be opened and run. If the app is not on your iPhone and cannot be installed then check with the developer to see whether it has been updated to run with the current version of iOS that is on your iPhone.

Axel F.

Reply

I see my purchase in the purchase history section, but the app still wont open up. Why is that?

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