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_Stephaniex Author

Level 1

4 points

HELP! Can’t hear phone calls.

Anytime I make or receive a call, the other person can hear what I’m saying but I can barely hear them. I’m having to put them on speaker or use AirPods to hear phone calls. There appears to be nothing else wrong with the phone. I’ve tried adjusting volume, and every other solution that I’ve found on Google. Any help would be appreciated :)

iPhone 11, iOS 15

Posted on Apr 19, 2022 4:18 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,916 points

Posted on Apr 19, 2022 9:24 PM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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HELP! Can’t hear phone calls.

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