Screen shuts down
Hi
My screen shuts down when I touch the frame/border and I have to login again. This is very annoying and I hope someone can tell me what’s wrong and how to solve this problem.
iPad Air 5 Wi-Fi
Hi
My screen shuts down when I touch the frame/border and I have to login again. This is very annoying and I hope someone can tell me what’s wrong and how to solve this problem.
iPad Air 5 Wi-Fi
Assuming that you’ve not already done so, try a forced-restart of the iPad - as doing so will very often clear an isolated software or performance issue:

Thank you!
A hard restart seems to have solved the problem 🙏
By “shuts down” are you suggesting that your iPad reboots (with the Apple logo), or that the iPad locks and you are simply challenged for your Passcode? Something else?
With the benefit of more information, contributors here may be able to provide more insight and appropriate guidance. This user tip, authored by a senior contributor here, may help you to describe the problem in more detail:
Writing an effective Apple Support Commun… - Apple Community
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You’re very welcome. A forced-restart will cure many issues 🙂
No total shutdown or restart. It’s like I have to wake it up from a pause
That I will keep in mind 👍
Screen shuts down