Screen shuts down
Hi
My screen shuts down when I touch the frame/border and I have to login again. This is very annoying and I hope someone can tell me what’s wrong and how to solve this problem.
iPad Air 5 Wi-Fi
Apple Event: May 7th at 7 am PT
Hi
My screen shuts down when I touch the frame/border and I have to login again. This is very annoying and I hope someone can tell me what’s wrong and how to solve this problem.
iPad Air 5 Wi-Fi
By “shuts down” are you suggesting that your iPad reboots (with the Apple logo), or that the iPad locks and you are simply challenged for your Passcode? Something else?
With the benefit of more information, contributors here may be able to provide more insight and appropriate guidance. This user tip, authored by a senior contributor here, may help you to describe the problem in more detail:
Writing an effective Apple Support Commun… - Apple Community
By “shuts down” are you suggesting that your iPad reboots (with the Apple logo), or that the iPad locks and you are simply challenged for your Passcode? Something else?
With the benefit of more information, contributors here may be able to provide more insight and appropriate guidance. This user tip, authored by a senior contributor here, may help you to describe the problem in more detail:
Writing an effective Apple Support Commun… - Apple Community
Assuming that you’ve not already done so, try a forced-restart of the iPad - as doing so will very often clear an isolated software or performance issue:
Get support now by phone or chat:
No total shutdown or restart. It’s like I have to wake it up from a pause
Thank you!
A hard restart seems to have solved the problem 🙏
You’re very welcome. A forced-restart will cure many issues 🙂
That I will keep in mind 👍
Screen shuts down