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I got a new phone and none of my old photos transferred over. How can I get my old photos back? I pay for iCloud and I’ve been backing up. I went to the site, and I still don’t see any of my old photos
iPhone 13 Pro, iOS 15
Hi Gigi2191,
Welcome to the Apple Community.
Apple support have an article online (link below) that may help:
If you're missing photos or videos in the Photos app – Apple Support (AU)
Also:
Get help with iCloud Photos – Apple Support (AU)
If needed:
You might want to restore your iPhone with the last back-up you made that contained all the photos.
or
Photos Support Staff can be contacted via the link at the bottom of their webpage:
Photos - Official Apple Support
All the best :-)
Hi Gigi2191,
Welcome to the Apple Community.
Apple support have an article online (link below) that may help:
If you're missing photos or videos in the Photos app – Apple Support (AU)
Also:
Get help with iCloud Photos – Apple Support (AU)
If needed:
You might want to restore your iPhone with the last back-up you made that contained all the photos.
or
Photos Support Staff can be contacted via the link at the bottom of their webpage:
Photos - Official Apple Support
All the best :-)
I don’t see any of my old photos
