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Gigi2191 Author

Level 1

4 points

I don’t see any of my old photos

I got a new phone and none of my old photos transferred over. How can I get my old photos back? I pay for iCloud and I’ve been backing up. I went to the site, and I still don’t see any of my old photos

iPhone 13 Pro, iOS 15

Posted on Apr 20, 2022 2:58 AM

Top-ranking reply

brbo

Level 8

35,729 points

Posted on Apr 20, 2022 11:13 PM

Hi Gigi2191,

Welcome to the Apple Community.

Apple support have an article online (link below) that may help:

If you're missing photos or videos in the Photos app – Apple Support (AU)

Also:

Get help with iCloud Photos – Apple Support (AU)

If needed:

You might want to restore your iPhone with the last back-up you made that contained all the photos.

Photos Support Staff can be contacted via the link at the bottom of their webpage:

Photos - Official Apple Support

All the best :-)

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I don’t see any of my old photos

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