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iPad keep disconnecting as 2nd monitor after 3-4 min.

Hay all,


while using iPad as 2nd monitor, after 3-4 min it disconnects then I need to reload it again.


anything I can do to avoid this ?


thank

Regards

Luk

Posted on Apr 20, 2022 4:42 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2023 6:05 PM

On a 2022 MacBook Air M2 with MacOS 13.2 and an iPad Pro 10.5 with iPadOS 16.3 and had the same issue where the it would remain connected for a few minutes. It eventually degraded to connecting for a second, reconnecting half a dozen times then finally give up.


Tried disabling auto lock by going to Settings -> Display & Brightness -> Auto-Lock and selecting Never but that had no affect.


Finally was able to fix it, hopefully this helps save someone some time and frustration.


Had to sign out of my iCloud account by going to Settings -> my user account -> Sign Out. Restarted the iPad then reset all settings by going to Settings -> General -> Transfer or Reset iPad -> Reset -> Reset All Settings and restarted again.


After it came up, signed into iCloud again and merged all files. Then connected the iPad to the laptop with a lightning cable and made sure the laptop and iPad trusted each other.


Disconnected the cable and tested. Screen Mirroring then worked perfectly.





53 replies
Question marked as Top-ranking reply

Feb 11, 2023 6:05 PM in response to jawad257

On a 2022 MacBook Air M2 with MacOS 13.2 and an iPad Pro 10.5 with iPadOS 16.3 and had the same issue where the it would remain connected for a few minutes. It eventually degraded to connecting for a second, reconnecting half a dozen times then finally give up.


Tried disabling auto lock by going to Settings -> Display & Brightness -> Auto-Lock and selecting Never but that had no affect.


Finally was able to fix it, hopefully this helps save someone some time and frustration.


Had to sign out of my iCloud account by going to Settings -> my user account -> Sign Out. Restarted the iPad then reset all settings by going to Settings -> General -> Transfer or Reset iPad -> Reset -> Reset All Settings and restarted again.


After it came up, signed into iCloud again and merged all files. Then connected the iPad to the laptop with a lightning cable and made sure the laptop and iPad trusted each other.


Disconnected the cable and tested. Screen Mirroring then worked perfectly.





Mar 14, 2023 3:31 PM in response to mattdub619

Thank you mattdub619, My M1 Pro + iPad Pro combo wouldn't work for more than a few seconds then rapidly disconnect / connect / disconnect then done. I followed your suggestions and it's up and running solid for the last five minutes. So there is definitely something to your solution. A WiFi setting, a trust issue, iCloud sync, not sure but it's working........for now.


Jun 28, 2022 8:42 AM in response to 1ssmith

This same thing is happening to me as well and is incredibly frustrating. There are no errors when it happens, but it does swap over to the linked keyboard and mouse version (even though it doesn't work that way). I am fully up to date at time of post: Monterey 12.4 (21F79) and iPadOS 15.5. I am on a Mac Pro 2019 and the iPad Pro 4th generation.

Apr 21, 2022 8:52 AM in response to jawad257

Hi Luk,


Thank you for posting to Apple Support Communities.


With the iPad disconnecting from your Mac, often this can be resolved by updating the software on both devices. Here's how to complete this:


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see two software update options available, choose the one that you want to install.
The Settings app on iPhone showing options to update to iOS 14.8 or iOS 15.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


This information is provided in Update your iPhone, iPad, or iPod touch.


1. From the Apple menu  in the corner of your screen, choose System Preferences.
2. In the System Preferences window, click Software Update.
If your System Preferences doesn't include Software Update, learn how to upgrade to macOS Monterey or upgrade to an older macOS, and use the Updates tab of the App Store app to get app updates.
3. Click Update Now or Upgrade Now:
• Update Now installs the latest updates for the currently installed version, such as an update from macOS Big Sur 11.5 to macOS Big Sur 11.6. 
• Upgrade Now installs a major new version with a new name, such as macOS Monterey. Software
• Update shows only upgrades that are compatible with your Mac.
Software Update preferences



Additional details can be found in Update macOS on Mac.


If those steps don’t help, we’ll need some additional information to provide more specific support.


Do you see an error message?

Is your iPad near your Mac when it disconnects?

Does this seem to happen when you're using a specific app?


Cheers.

Mar 24, 2023 6:17 AM in response to jawad257

Do you guys actually see Sidecar shows “disconnect” on iPad wenn it disconnects? By me when using iPad as extended display wirelessly, the display Sidecar is showing always freezes after a short time without any notifications. Restart the iPad stops the freezing temporarily. And when it starts freezing, every 30 minutes or so the Sidecar shows “connecting” for a couple of seconds and then becomes responsive for a few minutes or just refreshes the picture and freezes again.

Sometimes it also shows such ****** colors or just black, then restarting the Mac is necessary to get rid of it and go back to “freeze mode”.

And I discovered if you turn off iPad Display when in “freeze mode” and turn it back on after a certain time(too short it keeps frozen while too long it permanently disconnects), sidecar will show connecting for a few seconds and refresh the frozen picture and this repeats for ever or ends up with an error (-71148).

Don’t know if you guys experience the same. Meanwhile someone l asked don’t have problem using sidecar, which makes me upset.

Dec 13, 2022 8:36 AM in response to jawad257

Same here. It used to work just fine but not recently, iPad Pro and MacBook Pro (both fully up to date). Now the iPad won't stay connected. Sometimes it will disconnect completely and sometimes it will switch from being a second screen to being enabled for mouse and keyboard. I have experienced the same behaviour with and without USB cable (the official Apple cable).

iPad keep disconnecting as 2nd monitor after 3-4 min.

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