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User profile for user: tduffy77
tduffy77 Author
User level: Level 1
4 points

Folder with a ?

My macbook was wiped out. I have done everything I have been told to get ot back to.work properly to no avail. I either get the folder with the ? Or I am able to get to the internet recovery it will stay there for a bit then it goes to -2006f amd then I start all over again. I have been on this for days and I am frustrated and ready to throw the laptop. Can someone help

Posted on Apr 20, 2022 4:52 AM

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
55,105 points

Posted on Apr 20, 2022 5:00 AM

A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.



If the question mark appears only momentarily before your Mac starts up normally:

  1. Reset NVRAM.
  2. Make sure that your preferred startup disk is selected in Startup Disk preferences.


If the question mark persists, follow these steps:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Turn on your Mac and immediately press and hold Command (⌘) and R to start up from macOS Recovery.
  3. While in macOS Recovery, use Disk Utility to repair your startup disk.
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  5. If you still need help, please contact Apple Support.


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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
55,105 points

Apr 20, 2022 5:00 AM in response to tduffy77

A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.



If the question mark appears only momentarily before your Mac starts up normally:

  1. Reset NVRAM.
  2. Make sure that your preferred startup disk is selected in Startup Disk preferences.


If the question mark persists, follow these steps:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Turn on your Mac and immediately press and hold Command (⌘) and R to start up from macOS Recovery.
  3. While in macOS Recovery, use Disk Utility to repair your startup disk.
  4. If Disk Utility found no errors or repaired all errors, reinstall macOS.
  5. If you still need help, please contact Apple Support.


Need more help?



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Folder with a ?

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