Air tag battery replacement issue

I am trying to replace the battery but no mater how long I hold it down it does not make any sound indicating that the battery is connected. I have tried three different batteries to make sure I wasn’t using a dead one and none of them worked.

iPhone 7, iOS 15

Posted on Apr 20, 2022 10:58 AM

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AirTag won't work with Duracel CR2032? The AirTag battery: it won't work with Duracel CR2032? I've replaced it with 3 batteries (yes, they are fresh/10 years before expiration, no special "coatings", correct CR2032, put in the right way + side up, etc. etc., etc.) and I get an error message "not reachable." I have another AirTag, so I took that original CR2032 out and replaced it in the first one, it chirped, and registered right away, so the AirTag works. Therefore, the AirTag doesn't accept the Duracel CR2032 batteries. Apple has no mention of any particular brands that will/won't work... These are Costco packs of Duracel, so if I have to buy some custom CR2032 battery from Apple or some special supply store for $20@, then this isn't what I signed up for... Now I'm guessing that they might be coated with the "bitterant coatings" Apple mentioned buried in the fine print that showed up when I Googled this topic... And mentioning it "might not work" with batteries coated with "bitterant coatings" is of NO help whatsoever since no manufacturer says "our batteries are coated with "bitterant coatings" and won't work with Apple's AirTag..." APPLE needs to say which batteries it will work with, especially when they don't seem to workwith the biggest supplier of batteries in the world. Apple, if you're listening, you might update your spec sheet. You owe it to your customers to say so upfront!) Any suggestions? Any definitive answers before I go buy a box of another brand batteries that won't say whether or not they have "bitterant coatings" on them and won't work, either? Thanks! PS: Apple: please provide "topics" related to ALL your products? How the heck are we supposed to choose a topic unrelated to "AirTag"????
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1 reply

AnnieL2

Community Specialist

Apr 21, 2022 10:28 AM in response to noodlesthecat

Salutations noodlesthecat,

Despite not hearing a sound after inserting the new battery, does the AirTag show in the Find My app allowing you to check the charge status? Or is it acting though there is no battery?

Thanks.

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Air tag battery replacement issue

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