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User profile for user: khizer146
khizer146 Author
User level: Level 1
6 points

iCloud Payment issue

Since the past 2 months my iCloud isn’t accepting payment I had subscription of the 200GB package and each month the amount was deducted from my card with ease.


since the 2 months my subscription got cancelled to basic 5GB and nothing is getting backed up. I put some moment in my Apple ID directly from my card and yet the payment is still not being charged to ICloud. I have tried multiple cards on but nothing is working.


im scared for my data since it’s not being backed up.


I click on Back up Failed it takes to the below screen attached and that’s it.



please help me.

iPhone 7 Plus, iOS 15

Posted on Apr 20, 2022 11:58 AM

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User profile for user: Raicya
Raicya
User level: Level 10
209,061 points

Posted on Apr 20, 2022 1:12 PM

Try this:

👉 Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

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Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,061 points

Apr 20, 2022 1:12 PM in response to khizer146

Try this:

👉 Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

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iCloud Payment issue

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