Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Payment issue

Since the past 2 months my iCloud isn’t accepting payment I had subscription of the 200GB package and each month the amount was deducted from my card with ease.


since the 2 months my subscription got cancelled to basic 5GB and nothing is getting backed up. I put some moment in my Apple ID directly from my card and yet the payment is still not being charged to ICloud. I have tried multiple cards on but nothing is working.


im scared for my data since it’s not being backed up.


I click on Back up Failed it takes to the below screen attached and that’s it.



please help me.

iPhone 7 Plus, iOS 15

Posted on Apr 20, 2022 11:58 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2022 1:12 PM

Try this:

👉 Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

1 reply
Question marked as Top-ranking reply

Apr 20, 2022 1:12 PM in response to khizer146

Try this:

👉 Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

iCloud Payment issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.