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Level 1

29 points

After setting up new iPad, old iPad gets stuck on backup and won’t let me erase. Now what?

How do I get past stuck backup on iPad Pro?

Posted on Apr 20, 2022 2:38 PM

Top-ranking reply

Community+ 2024

Level 10

292,082 points

Posted on Apr 20, 2022 4:09 PM

If the iPad is unresponsive, perform a forced-restart:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

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