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Apple Music songs deleted in Library

Hello there, it’s seems that after downloading this last IOS update that all my music in my library on Apple Music has been deleted and my library is empty. I am signed into my account with my Apple ID and I can’t recover those songs. Please advise

iPhone XR, iOS 15

Posted on Apr 20, 2022 2:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2022 5:42 PM

Hello


Check your settings and network connection on all of your devices:

Apple Music isn't a backup service. Make sure to back up your music library before you make any changes.


If you can't find or play a song

If you can't find or play a song, check if you added it from Apple Music. If it came from another source, the song might be waiting to upload. Try these steps:

  1. Turn on your Mac or PC and connect it to the Internet.
  2. Open the Music app or iTunes for Windows.
  3. Keep the Music app or iTunes for Windows open so your library can finish uploading.

If you see an ineligible icon   next to a song, delete the song, then add it back to your library. If you still see an ineligible icon next to a song, then that song can’t be uploaded.

If a song is grayed out, then the song might be waiting to upload, no longer available, or not yet released from the Apple Music catalog.


If a song is missing

Make sure that all of your devices have Sync Library turned on, and signed in with the same Apple ID.

If you’re still missing a song that you added from the Apple Music catalog, then the song might have been removed from Apple Music or is available under a different file name. Try searching Apple Music for the song, then add it to your library.


Turn Sync Library off, then turn it back on


also it can be a possibility that your subscription has expired

Manage App Store purchases, subscriptions, settings, and restrictions on iPad

In the App Store app , you can manage subscriptions and review and download purchases made by you or other family members. You can also set restrictions and customize your preferences for the App Store in Settings .

Approve purchases with Family Sharing

With Family Sharing set up, the family organizer can review and approve purchases made by other family members under a certain age. See Turn on Ask to Buy for a child.

Find and download apps purchased by you or family members

  1. Tap  or your profile picture at the top right, then tap Purchased.
  2. If you set up Family Sharing, tap My Purchases or choose a family member to view their purchases.
  3. Note: You can see purchases made by family members only if they choose to share their purchases. Purchases made with Family Sharing may not be accessible after the family member leaves the family group.
  4. Find the app you want to download (if it’s still available in the App Store), then tap .

Change or cancel your App Store subscriptions

  1. Tap  or your profile picture at the top right, then tap Subscriptions.
  2. You may need to sign in with your Apple ID.
  3. Choose a subscription, then do any of the following:

Change your App Store settings

Go to Settings  > App Store, then do any of the following:

  • Automatically download apps purchased on your other Apple devices: Below Automatic Downloads, turn on Apps.
  • Automatically update apps: Turn on App Updates.
  • Allow app downloads to use cellular data: (Wi-Fi + Cellular models) Below Cellular Data, turn on Automatic Downloads. To choose whether you want to be asked for permission for downloads over 200 MB or all apps, tap App Downloads.
  • Automatically play app preview videos: Turn on Video Autoplay.
  • Automatically remove unused apps: Turn on Offload Unused Apps. You can reinstall an app at any time if it’s still available in the App Store.

Set content restrictions and prevent in-app purchases

After you turn on content and privacy restrictions, do the following.

  1. Go to Settings  > Screen Time > Content & Privacy Restrictions > Content Restrictions.
  2. Set restrictions such as the following:
    • Apps: Restrict apps by age ratings.
    • App Clips: Prevent App Clips from opening.



You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.

1 reply
Question marked as Top-ranking reply

Apr 20, 2022 5:42 PM in response to Ironman9579

Hello


Check your settings and network connection on all of your devices:

Apple Music isn't a backup service. Make sure to back up your music library before you make any changes.


If you can't find or play a song

If you can't find or play a song, check if you added it from Apple Music. If it came from another source, the song might be waiting to upload. Try these steps:

  1. Turn on your Mac or PC and connect it to the Internet.
  2. Open the Music app or iTunes for Windows.
  3. Keep the Music app or iTunes for Windows open so your library can finish uploading.

If you see an ineligible icon   next to a song, delete the song, then add it back to your library. If you still see an ineligible icon next to a song, then that song can’t be uploaded.

If a song is grayed out, then the song might be waiting to upload, no longer available, or not yet released from the Apple Music catalog.


If a song is missing

Make sure that all of your devices have Sync Library turned on, and signed in with the same Apple ID.

If you’re still missing a song that you added from the Apple Music catalog, then the song might have been removed from Apple Music or is available under a different file name. Try searching Apple Music for the song, then add it to your library.


Turn Sync Library off, then turn it back on


also it can be a possibility that your subscription has expired

Manage App Store purchases, subscriptions, settings, and restrictions on iPad

In the App Store app , you can manage subscriptions and review and download purchases made by you or other family members. You can also set restrictions and customize your preferences for the App Store in Settings .

Approve purchases with Family Sharing

With Family Sharing set up, the family organizer can review and approve purchases made by other family members under a certain age. See Turn on Ask to Buy for a child.

Find and download apps purchased by you or family members

  1. Tap  or your profile picture at the top right, then tap Purchased.
  2. If you set up Family Sharing, tap My Purchases or choose a family member to view their purchases.
  3. Note: You can see purchases made by family members only if they choose to share their purchases. Purchases made with Family Sharing may not be accessible after the family member leaves the family group.
  4. Find the app you want to download (if it’s still available in the App Store), then tap .

Change or cancel your App Store subscriptions

  1. Tap  or your profile picture at the top right, then tap Subscriptions.
  2. You may need to sign in with your Apple ID.
  3. Choose a subscription, then do any of the following:

Change your App Store settings

Go to Settings  > App Store, then do any of the following:

  • Automatically download apps purchased on your other Apple devices: Below Automatic Downloads, turn on Apps.
  • Automatically update apps: Turn on App Updates.
  • Allow app downloads to use cellular data: (Wi-Fi + Cellular models) Below Cellular Data, turn on Automatic Downloads. To choose whether you want to be asked for permission for downloads over 200 MB or all apps, tap App Downloads.
  • Automatically play app preview videos: Turn on Video Autoplay.
  • Automatically remove unused apps: Turn on Offload Unused Apps. You can reinstall an app at any time if it’s still available in the App Store.

Set content restrictions and prevent in-app purchases

After you turn on content and privacy restrictions, do the following.

  1. Go to Settings  > Screen Time > Content & Privacy Restrictions > Content Restrictions.
  2. Set restrictions such as the following:
    • Apps: Restrict apps by age ratings.
    • App Clips: Prevent App Clips from opening.



You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.

Apple Music songs deleted in Library

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