Why is guided access not working?

Hi Elozano6,

Thank you for participating in the Apple Support Communities. What happens when you try to use Guided Access? Are you receiving any specific error messages? It looks like you've come from a helpful article:

Use Guided Access with iPhone, iPad, and iPod touch

Are you following all the steps in this article? Have you restarted your iPhone since this issue began? Also, which version of iOS do you have?

We look forward to learning more about your issue.

Take care.

I have the same problem. Problem started with 15.4.1 update on Iphone X.

I triple click the side button. Nothing happens.

I checked the settings, turned guided access off and on again, same result.