User profile for user: misschicken196
misschicken196 Author
User level: Level 1
4 points

Files on iPhone disappeared

Why has my files on my iPhone disappeared?They were all on iCloud folder. I haven’t done any updates or dramatic changes to the phone. My files were there a few days ago. Now it’s gone, like the app refreshed itself.

iPhone 12, iOS 15

Posted on Apr 21, 2022 12:22 PM

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User profile for user: ShannonM1
ShannonM1
User level: Community Specialist

Apr 22, 2022 11:13 AM in response to misschicken196

Hello misschicken196,


We understand that files are missing in iCloud on your iPhone. Are they also missing on the iCloud website? Log into the website and check if those files are missing. If so, follow these steps per: Recover deleted files on iCloud.com


  1. In iCloud Drive on iCloud.com, click Recently Deleted in the bottom-right corner of the window.
  2. Click Recover All, or select each file you want to recover, then click Recover.


Thanks!

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Files on iPhone disappeared

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