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Level 1

4 points

iPhone 7plus stuck downloading update

My iPhone is stuck downloading update

iPhone 7 Plus, iOS 12

Posted on Apr 21, 2022 2:52 PM

Top-ranking reply

Level 10

212,486 points

Posted on Apr 21, 2022 2:58 PM

To update over the air from the phone all of these requirements must be met:

You need at least 6 GB of free storage
You must be connected to a Wi-Fi network (and not a personal hotspot)
The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
The phone must not be in Low Power Mode
The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
The phone cannot be in Airplane mode
You cannot still have a beta version installed on the phone
You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it

If you can't meet all of them you can still update using your computer.

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