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My iPhone 13 just shut off and won’t turn on back. The phone is a new phone so the battery shouldn’t be the problem. Please help?

My iPhone 13 just shut off and won’t turn on back. The phone is a new phone so the battery shouldn’t be the problem. Please help?

Posted on Apr 21, 2022 5:23 PM

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Posted on Apr 21, 2022 5:25 PM

Hello ~ Take a look here:


If your iPhone won't turn on or is frozen - Apple Support


~Katana-San~

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My iPhone 13 just shut off and won’t turn on back. The phone is a new phone so the battery shouldn’t be the problem. Please help?

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