My purchased gold bars disappeared before I could use them. Please tell me why????

Refund

iPad 2, iOS 9

Posted on Apr 21, 2022 7:36 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2022 7:37 PM

Cancelling a subscription or deleting an App does not reverse the transaction made.


Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


2 replies
Question marked as Top-ranking reply

Apr 21, 2022 7:37 PM in response to Cheaters1234

Cancelling a subscription or deleting an App does not reverse the transaction made.


Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Apr 21, 2022 7:36 PM in response to Cheaters1234

You are addressing this to another user and not to Apple in this forum.


Apple Support Community Forum


This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My purchased gold bars disappeared before I could use them. Please tell me why????

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.