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I purchased some in-game gem packs, but never receive it. I go to my receipt and report the problem twice, but Apple rejected them all. Right now I don't have any way to get my money back! Is Apple allowing the merchants cheat their customers like that? Grab my money without delivering the items and refuse to refund? That's how Apple makes money?
iPhone 13 Pro Max
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M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2
Speak to Support.
Get Support -
M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2
I didn't receive my in app purchase and Apple refused to refund me. What should I do?
