The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Vendor customer service agreed I did not receive the item and told me to request a refund from apple using the apple store refund procedure.
This morning Apple store refund denied the refund request a 2nd time.
iPhone 5, iOS 10
for "Billing and subscriptions" support, click here --> Subscriptions and Billing - Official Apple Support
Try to get a phone call or chat and if necessary ask for the issue to be escalated.
for "Billing and subscriptions" support, click here --> Subscriptions and Billing - Official Apple Support
Try to get a phone call or chat and if necessary ask for the issue to be escalated.
In-app purchase is denied even though the vendor acknowledges you didn't get the item, what can you do?
