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In-app purchase is denied even though the vendor acknowledges you didn't get the item, what can you do?

Vendor customer service agreed I did not receive the item and told me to request a refund from apple using the apple store refund procedure.


This morning Apple store refund denied the refund request a 2nd time.

iPhone 5, iOS 10

Posted on Aug 3, 2023 4:41 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2023 6:22 AM

for "Billing and subscriptions" support, click here --> Subscriptions and Billing - Official Apple Support


Try to get a phone call or chat and if necessary ask for the issue to be escalated.

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In-app purchase is denied even though the vendor acknowledges you didn't get the item, what can you do?

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